Privacy Policy for nexSOS Mobile Application

Effective Date: November 18, 2023

1. Introduction

Welcome to the nexSOS mobile application ("Application"), developed to enhance personal safety through innovative technology. This Privacy Policy details the commitment of nexSOS ("We", "Us", "Our") to the responsible management, protection, and use of the personal data of its users ("You", "Your"). By using the Application, You agree to the practices described in this policy, which are in place to safeguard Your privacy and security.

2. Scope and Acceptance of This Policy

This Privacy Policy is applicable to all data collected by the Application, including features and services available within. It governs Your use of the Application and any interactions You may have with nexSOS. By accessing or using the Application, You are consenting to the collection, storage, use, and disclosure of Your information as outlined herein.

3. Disclaimer of Liability

The Application serves as an auxiliary safety tool and should not be solely relied upon in emergency situations. While nexSOS strives to enhance personal safety, it does not replace professional emergency services, legal advice, or first-responder services. We expressly disclaim any liability for incidents or lack of prevention thereof. Users are strongly advised to contact local emergency services directly in case of any immediate threats or emergencies.

4. Types of Information Collected

We collect and process various types of information to provide and improve our services, including but not limited to:

• Personal Identification Information: We collect Your name, email address, phone number, and profile picture when You register for an account. This information helps us personalize Your experience and communicate effectively.
• Geolocation Data: For real-time location sharing, we collect and use Your device's geographical location, which is crucial for the functionality of our safety features.
• Multimedia Data: The Application allows You to record video and audio for evidentiary support during incidents. This data is securely stored in the database and is accessible through the app.
• Contact Information: We store the contact details of people You choose to share information with via the app. This facilitates the app's communication features.
• Device and Usage Data: We collect information about the device You use to access our Application, such as the device type, operating system, unique identifiers, and IP addresses. We also track application usage patterns to improve user experience and app functionality.

5. User Responsibilities and Data Management

Users are responsible for the legality of their actions within the app, particularly concerning recording laws and consent. It is important to note that deleting incident-related data from the app's user interface does not erase it from the database, where it is retained for security and compliance purposes.

6. Access to Data by Emergency Services and nexSOS

Data stored within the database, including personal information and incident data, may be accessed by authorized emergency services and nexSOS personnel when necessary for emergency response, legal requirements or other legitimate purposes.

7. Commitment to Data Security

Protecting the security of Your data is a top priority for us. We implement a variety of security measures to maintain the safety of Your personal information. However, it's important to acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your data, we cannot guarantee its absolute security.

8. Age Restrictions and Compliance

nexSOS is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to remove that information promptly.

9. User Rights and Preferences

You have the right to access, update, or request deletion of Your personal information at any time. Additionally, You can control the sharing of Your location data through the app's settings. For any privacy-related requests, please reach out to us at nexsos@19technology.com.

10. Updates to Our Privacy Policy

Our Privacy Policy may undergo changes from time to time. We encourage Users to frequently check this page for any updates. Any modifications to this Privacy Policy will be effective immediately upon posting on this page. Your continued use of the Application after such changes will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the updated Privacy Policy.

11. Contact Us

If You have any questions about this Privacy Policy or our treatment of Your personal information, please contact us at nexsos@19technology.com. We are committed to resolving any concerns regarding Your privacy and our collection of Your personal data.

By using the nexSOS Application, You acknowledge and agree to the practices described in this Privacy Policy.